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Frequently asked questions

Inout Commodity Exchanger

Frequently Asked Questions

Secure Online Commodity Exchange Service Script works with various real world fiat currencies like USD, GBP, POUND, AUD, INR etc.

1

What is Inout Commodity Exchanger?

Inout Commodity Exchanger is a commodity exchange script that allows our customers to run a fully fledged sophisticated commodity exchange system that can trade various commodities  against real world money (for example, USD, EURO etc). Examples of possible trading pairs are GOLD-USD,PLATINUM-USD etc. You have the option to add as many FIAT currencies you want which you can (or want to) support from your exchange.

2

I’m still worried about the security! Can you let me know what other security measures you have taken?

Of course! Security is our NUMBER ONE priority too. Because without adequate security, you cannot run an exchange. We have carefully designed our exchange scripts to get higher security following best industry practices. Let us try to explain to you some. 

The default script version includes the following security measures:

- Google reCAPTCHA for all member/admin logins (Google reCAPTCHA V2 - "I'm not a robot" style).

- Two-factor authentication using Google Authenticator for both admin and members, enabling an additional layer of security.

- IP address-based restrictions: Users can blacklist/whitelist IP addresses, and new IP addresses require email approval for access, enhancing account security.

- HTTPS readiness (standard but worth mentioning).

- Member KYC verification to ensure identity verification before withdrawal requests.

Please note that while we provide these security tools, the ultimate responsibility for security lies with you. When used effectively, these features can significantly enhance security.


3

What do you mean by member verification?

Member verification is standard KYC verification procedures followed in various exchanges. Each member may need to upload their address/identify proof which you can verify manually before allowing them to withdraw from the exchange.
4

Can my users buy / sell commodities?

We allow your end users to easily buy/sell commodities  from your service even without participating in the exchange trading. You have the option to dictate the buy/sell price, or configure the pricing to float around (with a configurable profit margin percentage) the market price of the commodity in your exchange.
5

How does the automatic price calculation system work?

Our platform features an efficient automatic price calculation system. Prices are automatically determined based on the current market rates and the volume of buy and sell orders. The system continuously monitors order activity. When there's a surge in buy orders, it adjusts the price to manage demand and encourage sell orders. Similarly, if sell orders increase rapidly, the system adjusts prices to balance supply and stimulate buy orders. This dynamic pricing mechanism ensures a smooth and responsive trading experience.


6

How would I earn money from running a service based on the script?

The number one source of your income from running an exchange is fees/charges and trade commissions. For example, you can charge your users 0.25% (or whatever value you like/prefer) of their trade as your fees. You can charge fees for credit card deposit(s), bank deposit(s) and/or for all kinds of withdrawals. You can have total control on these fees related factors, which make sure you can change it anytime, add/remove fees as you prefer. All the charges/fees can be managed from the admin area of the script.
7

How much time does it usually take for you to install the exchange script?

After your payment, you can download the script immediately from your member area and if you want to, and you can install it yourself just by following the readme file. The procedures are straightforward and many of our clients prefer/choose to install the script themselves. It is pretty easy. Anyway, If you would like us to install the script for you, we usually take up to 2-3 working days (often we’ll finish the installation within the first working day) after you provide us your server access details to install the script. You can email your server access details (WHM/Cpanel or Linux root access) to [email protected] so that we can take it from there. So if you want us to install the script for you, the first step is to make the payment for the script license, once the payment is done, you can send your server access details to your email. Also, let us know the domain name where you want to install the script along with any other suggestions/instructions.

Note that after the installation of the script you may need to configure API details (and chart license (free) ) etc. You can follow the admin area instructions to configure the API parameters yourself or seek help from our support person to help you configure the API keys/parameters etc.

8

I’ve a special requirement which I would like to implement in the exchange script? Can you customize the script to fit in my requirements?

Let's discuss your requirements. We are usually very positive about custom works so long as it can fit in within our schedules. You may send your requirements to [email protected] OR connect us via Skype to our account ‘inoutscripts’. Our support team will collect your requirements and connect to you a technical person as and when required for details. We’ll then send you a rough quote, if you like the pricing, then we’ll send you a detailed workflow for your final approval and to make sure we both are on the same page regarding the requirements. This workflow will act as a document of our technical understanding about the customisation. We usually accept the customization fee in 2 instalments. 50% upfront, 50% at the time of delivery. Larger customizations (10,000 USD+), can be done in 3 installments (35% + 35% + 30%)
9

Why a tradingview chart? Is there any other chart system?

TradingView is widely regarded as one of the best charting software for stock  markets. So accordingly we allow clients to integrate with tradingview charts if they prefer to. TradingView chart is FREE to integrate, so we encourage everyone to integrate tradingview chart, after getting an  approval from them. Integration of charts is as simple as uploading a few files provided by tradingview.com into a specific folder (we’ll help you to upload it if you need our help). 

The script also comes with another simple chart by default. So in case you don’t want to use the advanced tradingview chart, you can use the chart that comes with the default version of the script. You can turn on/off these charts or switch between these charts anytime. You have settings in the admin area to control that.

10

How can I get further support after I purchase the script?

You can send us your support request over live chat, posting a ticket or by sending a mail to [email protected]. Additionally, we encourage our customers to connect us to our Skype account (Skype account name: inoutscripts) specially if you want to do customisation works. We usually create a Skype discussion group connecting the developers too, so that throughout the customisation development process you can connect to the developer and communicate with each other for feedback, demos etc.
11

Is there any yearly license fee?

No, there is no yearly license fee for Inout Commodity Exchanger or any of its add-ons. 

Anyways, if you would like to extend your yearly support after the first year, or if you would like to download the then latest version of the script, you may, at your option choose to extend your support for a year paying us the applicable support extension fees. This is just an option and not mandatory. In fact, many of our clients choose not to extend the support at  the end of the first year as they can handle all parts of the scripts pretty well, within a month after they buy the license. If you choose to extend your support anytime in the future, the applicable extended support period shall be one year from the date of payment for the support extension. 

12

Will I be eligible for updates after I buy the license?

Yes, you may download all the minor updates (free of cost) within the first one year from the data of purchase of license of the script, so long as there is no increase in the license fee. If there is any increment in the license fee for the future version, you can just pay the difference amount (of the license fee) and upgrade to the new version of the script, within the first one year. After the first year, you may just need to extend your support period, if and when required, which will make you also eligible for you to upgrade to the license of the script to the then latest version.
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