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Support Desk Solution & Ticketing System
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Support Ticket management script designed for small to medium sized businesses. Engage customer issues and strengthen relationship with advanced professional e-ticketing and management system. Inout Support Desk Manager script is designed to increase collaboration between staff & customers on our template driven customizable platform.
Take advantage of our advanced e-ticket management script while you enjoy the privilege of unlimited staff, customers, tickets and products. Control your costs as your demands increase.
Detailed statistics allows you to track the entire support system. You may view statistics based on tickets, projects, clients, staff and payments over a specific time period.
Each created ticket is supported by features that enhance its capability. Add notes, attach files, ticket rating, email reminders, private messaging and even multi language support are available for the customer support to exploit. e-Ticketing has been fully enhanced in Inout Support Desk Manager.
Customer service manager can delegate tasks and privileges to the staff and have great control, transparency over the department.
As the number of customers, products and staff grows in your business, Inout Support Desk Manager is built to match the scale of demands. The architecture can handle large amount of requests at high speeds consistently.
Not all issues require a ticket. Some are repetitive questions that can be answered through writing that is available to your customer at any time. Save money by building a large library of guides, documentation and issues. Common questions can also be included in Question Banks for the support staff to answer quickly.
What Our Happy Customers Say
With the tremendous potential customers you really need a script like this to offer support to customers where you can interact and build a relationship and with this script I was able to achieve that. Great script and I highly recommended it.
Inout Scripts is the most effective script company I have ever dealt with. We have tried tons of different support desk scripts and all of them were extremely expensive and only had about half the functionality that we required. Inout Support Desk had all but one feature that we required, and the staff at Inout being the Genius's that they are made a low cost customization for us and now we have all we need in one simple to use location. Simply put, if you are using any other script/customization company you are wasting your time and money. Thanks for a wonderful job guys, we will never use any other script company! Nerds in a Flash Computer Repair is now your biggest fan.
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